Fix Amazon Music Not Working on Fire Tablet

"Amazon Prime Music stopped working on my Kindle Fire at the beginning of this week. The only thing that still works are my purchased music and podcasts. Any music that requires the internet will not play...even though my internet works. The "Home" and "Find" options don't work either...instead the message "Sorry, we're experiencing something difficulties. Please try again later"."

Amazon Music is a streaming music service available on various platforms, including Amazon Fire Tablet. However, some users may encounter issues with Amazon Music not working on their Fire Tablet. In this article, we will provide potential solutions to help you fix Amazon Music issues on your Fire Tablet and enjoy your music without interruption.

Amazon Music is a popular streaming service that allows you to listen to millions of songs, podcasts, and playlists on your devices. However, some users may encounter problems with the Amazon Music app on their Fire tablets, such as the app not opening, crashing, freezing, or playing no sound. In the following text, we will show you some possible solutions to fix these issues.

1. Check Network Connection:

Streaming music requires a stable network connection to play properly. If your network connection is disconnected or unstable, it may cause Amazon Music to not work properly.

You can check your network connection by opening the Settings menu and checking the "Wireless & Networks" or Wi-Fi option. If your network connection is disconnected or unstable, try reconnecting or switching to another network.

Besides, you can turn on the "Airplane Mode" and then turn it off to check if Amazon Music works again on your Fire Tablet.

2. Update Amazon Music

Outdated apps can cause various issues, including Amazon Music not working on your Fire Tablet. To fix this issue, you can update the Amazon Music app by following these steps:

Step 1. Find the Amazon Music app in the application library of the Fire tablet.

Step 2. Click on the "..." icon and select "Check for updates".

Step 3. If there are available updates, follow the prompts to install them and wait for the installation to complete.

Step 4. Restart the Fire tablet and check if Amazon Music is working properly.

3. Reset app preferences

Resetting app preferences can sometimes solve issues related to Amazon Music not working on Fire Tablet. Here’s how you can reset app preferences:

Step 1. Go to the "Settings" menu and select "Apps & Notifications".

Step 2. In the "Apps & Notifications" menu, find the Amazon Music app.

Step 3. Tap "Storage" and select "Reset".

Step 4. Confirm the reset action and wait for the reset to complete.

Step 5. Restart the Fire tablet, then check if Amazon Music is working properly.

4. Check Your Amazon account

If the above steps do not resolve the issue, please ensure that your Amazon account is properly logged in and that you have subscribed to the Amazon Music service. You can check your account settings on Amazon's website and ensure that your account has not been restricted or suspended.

5. Clearing App Storage/Cache

Clearing the cache and data of the Amazon Music app may solve the issue of Amazon Music not working on your Fire Tablet. To clear cache and data, follow these steps:

Step 1. Navigate to the "Settings" menu and select "Applications & Notifications".

Step 2. Within the "Applications & Notifications" menu, locate the Amazon Music application.

Step 3. Tap "Storage" and select "Clear Cache" followed by "Clear Data".

Step 4. Restart the Fire tablet and verify if Amazon Music is functioning properly.

6. Uninstall and Reinstall Amazon Music

If clearing the cache and data did not work, you may need to uninstall and reinstall the app to fix any possible bugs or errors. To uninstall and reinstall the app, follow these steps:

Step 1. Go to Settings > Apps & Games or Apps & Notifications on your tablet.

Step 2. Select "Manage All Applications" or "See All Apps" and choose the Amazon Music app.

Step 3. Go to the "App Store" on your tablet and search for Amazon Music.

Step 4. Select Install and wait for the app to download and install.

Step 5. Sign in with your Amazon account and try using the app again.

If none of the above solutions work to fix Amazon Music not working issue on your Fire Tablet, and you are urgent to fix this issue, it’s time to check the best tip below to fix Amazon Music not working issue permanently.