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QuickBooks Error 3371 Status Code 11118: How to Settle It?

Fix QuickBooks Error 3371 Status Code 11118 or -1 or 11104

By Elena JamesPublished 11 months ago 2 min read
Fix QuickBooks Error 3371 Status Code 11118 or -1 or 11104

In this article, we will provide you with effective solutions to fix QuickBooks Error 3371 and help you overcome any obstacles you may encounter while using QuickBooks. We understand the frustration caused by this error, and our goal is to assist you in resolving it quickly and efficiently.

Understanding QuickBooks Error 3371 Status Code 11118

QuickBooks Error 3371 is a common issue that occurs when you try to open QuickBooks. It usually appears with an error message stating, "Could not initialize license properties." This error is typically caused by issues with the QuickBooks license data, which could be due to various reasons such as a missing or damaged file.

Solution 1: Update QuickBooks to the Latest Version

Keeping your QuickBooks software up to date is crucial in resolving error 3371 status code 11118. Follow these steps to update QuickBooks to the latest version:

  • Open QuickBooks and go to the "Help" menu.
  • Select "Update QuickBooks Desktop."
  • Click on "Update Now" and wait for the update process to complete.
  • Once the update is finished, restart your computer.
  • Solution 2: Use the QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic Tool is a powerful tool provided by Intuit to diagnose and fix common QuickBooks installation issues. To use this tool, follow the steps below:

  • Download the QuickBooks Install Diagnostic Tool from the official Intuit website.
  • Save the file to your desktop.
  • Close all running programs and double-click on the downloaded file (QuickBooksToolHub.exe).
  • Follow the on-screen instructions to install the tool.
  • After the installation is complete, open the QuickBooks Tool Hub from your desktop.
  • Click on the "Installation Issues" tab and select "QuickBooks Install Diagnostic Tool."
  • The tool will automatically scan and fix any installation-related issues. This process may take some time, so please be patient.
  • Once the tool completes the repair process, restart your computer and check if the error is resolved.

Solution 3: Manually Remove QuickBooks Entitlement File

If the previous solutions did not resolve QuickBooks Error 3371, you can try manually removing the QuickBooks Entitlement File. Here's how:

  • Close QuickBooks and make sure no QuickBooks processes are running in the background.
  • Press the Windows key + R on your keyboard to open the Run dialog box.
  • Type or copy-paste the following path into the Run dialog box and press Enter:
  • C:\ProgramData\Intuit\Entitlement Client\v8
  • Locate and delete the "EntitlementDataStore.ecml" file.
  • Close the File Explorer window and restart your computer.
  • Open QuickBooks again and follow the on-screen instructions to re-register the software.

Recommended to read: How to Get Rid of QuickBooks Error Code 12029?

Solution 4: Seek Expert Assistance

If the above solutions did not resolve QuickBooks Error 3371, it is recommended to seek assistance from a certified QuickBooks professional or contact the QuickBooks support team directly. They have the expertise and resources to provide you with advanced troubleshooting steps tailored to your specific situation.


In conclusion, QuickBooks Error 3371 can be frustrating, but with the right approach, it can be resolved effectively. In this article, we have provided you with easy-to-follow solutions to fix the error and get your QuickBooks software up and running smoothly again. Remember to keep your QuickBooks software updated, utilize the QuickBooks Install Diagnostic Tool, and try manually removing the QuickBooks Entitlement File if necessary. If all else fails, don't hesitate to seek expert assistance to ensure a seamless QuickBooks experience.


About the Creator

Elena James

Solution-oriented Business analyst cum marketer. She helps small businesses to grow with the best business ideas and online marketing strategies.

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