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Why Do Real Estate Agents Need Virtual Receptionists

Virtual Receptionists can solve all concerns and queries of your customers by being available 24/7.

By Posh virtualreceptionistPublished about a year ago 4 min read
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Virtual Receptionist for real estate agency

Running a real estate business is not an easy task. You spend most of your time on the telephone talking to customers, dealers, business partners, and other officials. While attending calls, you must be friendly and responsive to every query. With so many tasks involved, a lot of money, cost, and effort is spent every day. But if you want to be the king of your realty business, you have to beat all the odds.

In such a tough situation, the best companion you can have for your real estate business is a virtual phone receptionist. Virtual receptionist serve as an excellent extension for your business and would support your business at every step to accomplish goals. Hiring a virtual receptionist for your real estate business can take your business to the next level because of the following reasons.

1. Calls Answered Promptly

A virtual receptionist is an easy way to embrace technology while still allowing the human connection. Your callers need to gain a seamless experience. For this reason, a virtual receptionist answers all your calls with your business name. The calls are aligned in a way to let your clients feel that they are speaking to someone sitting at your agency’s reception. Each call is quality-monitored to ensure your customers are answered swiftly.

2. Gain Edge Over Others

With new technologies being introduced regularly, the realty business is also experiencing a change, like mobile-first platforms, social media, etc. The specialized skills of answering service for real estate agents create a perfect e-newsletter and update the database and listings on social media. It improves your business’s connectivity with partners and clients online.

3. Professional Greeting

A lot of customers fail to connect to a company because of the unprofessional behavior of their staff. In the race of targeting more customers, you may fail to greet the customers well. Moreover, when all calls lead to a single number, the mailbox fills up faster than the average user. This way, you can lose important business leads.

The virtual receptionist offers professional and specific greetings to customers. You can train them to treat your customers in a specific way so that your client feels confident about your business.

4. Caller ID

Receiving too many calls daily can confuse responding. The virtual phone service alleviates this confusion by offering call ID services to customers.

You can save every ongoing call of your client with a click of a button. It lets you know the name of the buyer and the ongoing conversation, which makes it easier to take the necessary action. It keeps the contacts organized and you can block calls from solicitors and spammers.

5. No Holidays, No Leaves

A major problem of real estate agencies is that they experience labor laws, which stipulate sick leave, vacation, or overtime fees.

The virtual assistant cuts down the expenses and enhances the productivity of your business, which is needed to move ahead. As real estate agents work virtually, they can manage time more efficiently. The 24-hour live answering service for realtors is always available for your clients, even during weekends and after office hours.

6. Texting and Messaging

Texting is a common way of communication these days. Most customers prefer talking through messages. This facilitates better communication with the leads, enabling them to select the way to reach you. It is an effective service that lets you review previous messages and maintain conversations.

You can send texts easily as per your schedule than going for lengthy conversations. With the call-line feature of a virtual receptionist, it is simple for sellers and buyers to get in touch through text if your phone line is busy.

7. Do Not Disturb

There are situations when you have to take a break from work. The virtual phone service allows you to take that break without shutting down your business or being unattended to your customers. You just have to use your dashboard and set the incoming calls to ‘do not disturb’ mode. You can enjoy your break while your virtual receptionist will attend the calls for you.

8. Better Cost-Efficiency

Real estate companies are constantly engaged. From checking phone messages to emails, the realtor has to organize every transaction. The virtual receptionist works independently and provides you with the best services at cost-effective norms. This service can streamline the labor cost of your business by up to 40%. Moreover, it can avoid overhead expenses like health insurance, social security advantages, unemployment, medical purposes, and more.

9. Less Paperwork

When you hire a real estate virtual receptionist, you are making a great business investment. It is because the outsourced virtual assistant pays their tax. Also, everything is stored on the cloud platform. Hence, the live answering service for real estate investors reduces payroll management and paperwork.

10. Timely Follow Ups

If a lead seems interesting to you, you can ask your virtual receptionist to keep a track of it. The virtual assistant is updated with the changes and you can contact the interested parties as per your choice. The professional life of a real estate agent is demanding. If you want to juggle multiple clients, properties, and prospects, you must hire the best virtual receptionist. A qualified and experienced assistant can bring your focus to your business and solidify it.

Hire Virtual Receptionist Service

Posh offers reliable live virtual receptionist service for real estate businesses that want to address all concerns and queries of their customers by a live person. We offer services 24/7/365 to schedule new clients and answer calls while you focus on your business. Connect with us right away!

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About the Creator

Posh virtualreceptionist

Posh provides a live answering service for all professionals. Whether you need us to schedule appointments, qualify calls, or answer calls 24/7, Posh’s live answering service takes care of everything.

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