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What is social engineering and its attack?

is a manipulation technique used by attackers to deceive individuals into divulging confidential or personal information

By Shristhi NeupanePublished 2 years ago 6 min read

**Social engineering** is a manipulation technique used by attackers to deceive individuals into divulging confidential or personal information, usually for malicious purposes such as fraud, identity theft, or unauthorized access. Rather than relying on technical vulnerabilities, social engineering preys on human psychology, exploiting trust, fear, or urgency to influence victims.

**Types of Social Engineering Attacks** include:

1. **Phishing**: This is one of the most common social engineering attacks, where attackers impersonate legitimate entities, such as banks or tech companies, and trick individuals into clicking on malicious links or disclosing sensitive information (like login credentials or credit card details).

2. **Spear Phishing**: Similar to phishing, but more targeted. The attacker customizes the message to a specific individual or organization, often using information gathered from social media or other sources to make the attack more convincing.

3. **Vishing (Voice Phishing)**: In this attack, the attacker uses phone calls to impersonate a trusted entity (like a bank or government agency) and asks the victim for personal information, such as account numbers or Social Security numbers.

4. **Pretexting**: The attacker creates a fabricated scenario (or pretext) to obtain information from the victim. For example, pretending to be an IT technician who needs access to sensitive systems or data.

5. **Baiting**: Attackers offer something enticing (like free software or a prize) to lure victims into revealing sensitive information or downloading malicious software.

6. **Tailgating**: A physical form of social engineering, where an attacker follows an authorized person into a restricted area, bypassing security protocols.

7. **Impersonation**: The attacker poses as someone the victim knows or trusts, like a colleague or vendor, to manipulate them into sharing confidential information.

These attacks exploit human vulnerabilities rather than technological weaknesses, making them highly effective when executed carefully.

Certainly! Here's a deeper dive into social engineering and its different attack methods:

### **Psychological Principles Behind Social Engineering**

Social engineering attacks rely heavily on understanding and exploiting psychological behaviors. Some key principles attackers often leverage include:

1. **Reciprocity**: People feel compelled to return favors or respond positively to requests. An attacker might offer something for free or act friendly to gain trust, with the expectation of receiving personal information in return.

2. **Urgency/Scarcity**: Attackers often create a sense of urgency or scarcity, pressuring victims to act quickly without thinking. For example, an attacker might say a bank account will be locked unless the victim verifies details immediately.

3. **Authority**: People tend to trust those who appear to have authority. An attacker might impersonate a high-ranking figure in an organization or a government agency to convince the victim to share sensitive information.

4. **Social Proof**: This principle involves leveraging peer pressure. If someone sees others doing something (e.g., responding to a fake email), they may be more likely to act similarly, thinking it’s a common or acceptable behavior.

5. **Trust**: Attackers exploit the natural tendency of people to trust others, especially if they appear familiar or share a common affiliation, like being from the same company or community.

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### **Other Forms of Social Engineering Attacks**

1. **Watering Hole Attacks**:

Attackers compromise a website or resource that is frequented by the target group (e.g., a specific industry or community) and infect it with malware. When victims visit the site, they inadvertently download malicious content. The attack is subtle and often harder to detect because it targets common digital spaces used by the victim's organization or group.

2. **Quizzes and Surveys**:

Attackers create fake online quizzes or surveys that seem harmless but are designed to gather personal information or gain access to accounts. These can be shared on social media, where people often unknowingly provide answers to questions that could compromise their security (e.g., mother's maiden name, favorite pet, etc.).

3. **Shoulder Surfing**:

In this method, an attacker physically observes or "surfs" a person's computer or mobile device screen to steal confidential information. This can occur in public spaces like coffee shops, airports, or offices.

4. **Dumpster Diving**:

Attackers go through trash or recycling bins to find sensitive documents that could provide valuable information, such as account numbers, passwords, or company secrets. Though it’s a more physical approach, it still relies on exploiting human errors (e.g., improper disposal of confidential materials).

5. **Elicitation**:

Elicitation is a technique where attackers subtly extract information through casual conversations. This can happen in person, over the phone, or via email. They often disguise their questions as part of a friendly chat to lower the victim’s guard.

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### **Advanced Techniques & Combos**

1. **Man-in-the-Middle (MitM) Attacks with Social Engineering**:

An attacker may use social engineering to position themselves between two parties to intercept or alter communications. This can be done in scenarios like email exchanges or phone calls. For example, if an attacker impersonates a person the target trusts and uses that authority to manipulate information in transit.

2. **Fake Software Updates**:

Attackers may create fake software update notifications, either via email or pop-ups, to trick victims into downloading malicious software or providing login credentials. These updates may appear legitimate, using trusted brand names (e.g., Apple, Adobe, or Microsoft), but the downloaded software contains a virus or trojan.

3. **SIM Swapping**:

A form of social engineering targeting mobile phone users. The attacker convinces the victim's phone carrier to transfer the victim’s phone number to a new SIM card. This allows the attacker to intercept calls and messages, including two-factor authentication (2FA) codes, potentially granting access to online banking or social media accounts.

4. **Credential Stuffing**:

While not purely social engineering in a traditional sense, attackers often use data gathered from previous social engineering attacks (like phishing or data breaches) to attempt automated logins on other platforms. Since many people reuse passwords across different services, credential stuffing attacks are effective when attackers exploit these weak password habits.

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### **Preventing Social Engineering Attacks**

1. **Education and Training**:

Regular awareness programs and training for employees and individuals can help them recognize phishing emails, suspicious requests, and other social engineering tactics.

2. **Use Multi-Factor Authentication (MFA)**:

Even if attackers manage to steal login credentials, MFA can provide an additional layer of security, making it harder for them to gain unauthorized access.

3. **Verification of Requests**:

Always verify requests for sensitive information through a secondary channel. For example, if you receive an urgent request via email asking for money or access credentials, call the requester directly to confirm the legitimacy of the request.

4. **Secure Physical Access**:

For tactics like tailgating and shoulder surfing, ensure physical security measures such as access control systems, visitor logs, and secure disposal of sensitive documents.

5. **Use Strong, Unique Passwords**:

Encourage the use of strong, unique passwords for different sites and services. Password managers can help store complex passwords securely.

6. **Install Anti-Phishing Tools**:

Many email services and web browsers come with built-in anti-phishing features that can help filter out malicious emails or websites.

7. **Regularly Monitor Accounts and Devices**:

Keeping an eye on your accounts and devices for unusual activity can help detect breaches early. This is especially important with personal accounts and corporate systems that store sensitive information.

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### **Real-World Examples of Social Engineering Attacks**

1. **Target Breach (2013)**:

Hackers used social engineering to gain access to Target’s network by first compromising a third-party vendor (an HVAC contractor). Once inside, they were able to steal credit card information from millions of customers.

2. **Ubiquiti Networks (2015)**:

An attacker used social engineering to convince employees at Ubiquiti Networks to transfer $46 million into fraudulent accounts. The attacker posed as a high-level executive, and the employees followed the instructions without confirming their authenticity.

3. **The Google and Facebook Scam (2013-2015)**:

A hacker impersonated a supplier for Google and Facebook, using fraudulent invoices and phishing tactics to steal over $100 million from the tech giants. The scam relied on creating fake contracts and emails that appeared legitimate.

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Social engineering is often highly effective because it takes advantage of human error rather than relying on technical flaws. Its ability to manipulate emotions, trust, and urgency makes it one of the most dangerous forms of cyber attack.

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Shristhi Neupane

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    Written by Shristhi Neupane