01 logo

Toyota T-Serv Multi-Brand Workshop Introduced In Bangalore: Here Are The Details!

Multi Brand Car Repair and Service Centres in Bangalore | Tserv.in

By T-ServPublished 2 years ago 4 min read
Like

Toyota has announced the introduction of a pilot project, called T-Serv in Bangalore. The company has partnered with multi-brand service outlets for the new project, hoping to offer quality car servicing.

The new Toyota T-Serv brand has been exclusively introduced for India. The new project aims directly at Toyota customers who have shifted to multi-brand workshops for their car service. The introduction of this new project comes after witnessing a change in customer ownership and service behavioural patterns.

TKM has observed that customers make a shift to multi-brand workshops for servicing after extended car usage and/or ownership change. The new T-Serv project will help the brand cater to such customers and ensure transparent and quality car service at all times.

The new multi-brand workshops will be introduced as a partnership between Toyota and independently-owned workshops. The workshops who become part of the T-Serv brand, benefit from TKM's experience of car service via their certified technicians, while also ensuring quality workmanship and convenience.

Apart from the certified technicians, the multi-brand workshops under the T-Serv project will also get access to genuine Toyota spare parts and accessories. Toyota customers of the T-Serv outlet will be able to avail periodic maintenance and general repairs as well.

These customers can also download an exclusive 'T-Serv Customer' app which offers a digital connect, further ensuring a hassle-free vehicle service experience. The app will also allow the workshop owners to keep a track of the operations, while also being able to connect with the customers digitally. Customers of the Toyota T-Serv brand will also get exclusive 'Do-It-Yourself' accessories lineup and car care products as well.

With many vehicle owners shifting to multi-brand workshops, it makes sense for Toyota to partner with such independent entities and offers their expertise and certified technicians. This is also good news for vehicle customers, as it ensures quality car service.

Toyota Introduces T-Serv In Partnership With Multi-Brand Workshops

In line with the evolving Indian automobile market, which is witnessing some changes in customer ownership, choice of buying, quality of products and service behavioral patterns, Toyota Kirloskar Motor (TKM) today announced the introduction of a pilot project, T-Serv, in Bangalore in partnership with multi-brand service outlets.

The T-Serv brand established exclusively in India under Toyota’s philosophy of ‘Customer for Life’, is aimed at customers who have switched to multi-brand workshops. Toyota Kirloskar Motor has observed that the shift to multi-brand workshops results from extended car usage and subsequent ownership change. The T-Serv outlets will cater to Toyota customers who have migrated to multi-brand garages by providing transparent and quality car servicing.

At T-Serv outlets, customers can avail periodic maintenance and general repair jobs along with body and paint repairs. The service centres will gain from Toyota Kirloskar Motor’s experience in car servicing and supply of parts and Toyota certified technicians ensuring quality workmanship and convenience.

Further, TKM will supply genuine spare parts from Toyota besides supporting the franchisees in upgrading their staff’s technical skills through training and offer an exclusive T-Serv customer app for digital convenience. The app will enable a digital connection with the customers and make the overall car servicing experience hassle-free for them. It will also help the workshop owners to closely track their operations and enable them to stay in close touch with their customers. The exclusive customer app will be available to all customers currently servicing their cars at these service centers. Another offering for customers will be the exclusive Do-It-Yourself accessories line up and car care products.

Under the first phase, TKM today announced the introduction of the pilot project, T-Serv, in Bangalore at five workshops owned by independent entities. Talking about TKM in India, it owns 2 manufacturing plants in India. The 1st plant was established back in 1997 and is located in Bidadi and has an annual capacity of 1,00,000 units. The 2nd plant, also located in Bidadi was established in 2010 and boasts an annual capacity of 2,10,000 units. Furthermore, Toyota has recently unveiled the Fortuner facelift and a premium Legender variant following a minor facelift for the Innova Crysta, 2 of the most popular TKM products in India.

Toyota Kirloskar Motor launches T-Serv pilot project in Bengaluru:

Bengaluru: Toyota Kirloskar Motor on Wednesday announced the launch of a pilot project, 'T-Serv', here in partnership with multi-brand service outlets.

The initiative is in line with the evolving Indian automobile market, which is witnessing rapid changes in customer ownership and service behavioural patterns, Bengaluru-headquartered TKM said.

"The T-Serv brand established exclusively in India under Toyotas philosophy of Customer for Life, is aimed at customers who have switched to multi-brand workshops", a TKM statement said.

The T-Serv outlets will cater to Toyota customers who have migrated to multi-brand garages by providing transparent and quality car servicing, it said.

At the outlets, customers can avail periodic maintenance and general repair jobs along with body and paint repairs.

"The service centres will gain from TKMs experience in car servicing and supply of parts and Toyota certified technicians ensuring quality workmanship and convenience", the statement said.

Further, TKM will supply genuine spare parts from Toyota besides supporting the franchisees in upgrading their staffs technical skills through training and offer an exclusive T- Serv customer app for digital convenience.

"The app will enable a digital connect with the customers and make the overall car servicing experience hassle-free for them", the statement said.

Under the first phase, TKM on Wednesday announced introduction of pilot project, T-Serv, at five workshops owned by independent entities here.

startup
Like

About the Creator

T-Serv

If you don't think your car is running smoother and more efficiently after we service it or if you don't think it's repaired, our car service specialists will service it again.

Contact US: https://www.tserv.in/

Reader insights

Be the first to share your insights about this piece.

How does it work?

Add your insights

Comments

There are no comments for this story

Be the first to respond and start the conversation.

Sign in to comment

    Find us on social media

    Miscellaneous links

    • Explore
    • Contact
    • Privacy Policy
    • Terms of Use
    • Support

    © 2024 Creatd, Inc. All Rights Reserved.