interview

Interviews with visionaries, founders, policymakers and researchers who live at the intersection of technology, business, human behavior and global society.

Adopting AI Culture | Paul Colmer | Engati Engage
Paul Colmer is an engaging digital architect, coach and trainer working for ALC Education and Consulting. He is a certified trainer with the Open Group, DevOps Institute, and APMG. He’s also among the Top 100 Cloud Global Power 1000 Influencer List. He is an adept and compelling award-winning open-mic comedian, an accomplished jazz pianist, and absolutely loves empowering people through stories.
By Engati4 years ago in 01
AI in Customer Experience | Frank Eliason | Engati Engage
Frank Eliason, also known as “the most famous customer service manager in the US, possibly in the world” speaks about how the only way that businesses can provide exactly what the customer wants at the exact time when they want it, is by adopting AI in Customer Experiences.
By Engati4 years ago in 01
Arjen Van Berkum on Engati Engage
Automation is changing the way businesses operate. But, automation itself is going through a number of changes. Each of these changes may seem small at first, but when you look at all of them together, you’ll see how far it has come. Today, Arjen Van Berkum discusses the Future of Automation in an interview with us on a new episode of Engati Engage.
By Engati4 years ago in 01
Shep Hyken on Engati Engage
If you’ve ever had anything to do with Customer Experience, you’ve probably heard of Shep Hyken. Being an absolute genius, everybody wants an interview with Shep Hyken or even a speech from him on Customer Experience. The man’s pretty much a magician when it comes to making customers happy (maybe because he actually was a magician as a kid).
By Engati4 years ago in 01
Interview with Lotem Peled, Lead Data Scientist at Gong.io
Lotem Peled, the Lead Data Scientist at Gong.io, is setting new standards in the hi-tech space. A maven in an industry that has long been dominated by men, Lotem has proven that the most valuable metric for filling a position is merit.
By Eric Green7 years ago in 01
An Interview with a Chat Bot
Whatever their purpose, chat bots have become a normal part of the online experience. Some bots are designed to expand the frontiers of AI research
By Geoffrey Bates7 years ago in 01