How Dynamics 365 Implementation Helps Businesses Achieve Faster Digitization

Adopting digital technologies to modernize existing traditional and non-digital business processes has become crucial now. Many enterprises plan to take advantage of this trend. Robust ERP software, CRM platforms, and intelligent business applications have become the highest priority for businesses globally.

Dynamics 365 is one such platform that combines Customer Relationship Management (CRM) app extensions, Enterprise Resource Planning (ERP), and AI capabilities. It helps business users or teams to connect data and business processes with smart business applications, enabling advanced insights and the key to success.

Introduction to Microsoft Dynamics 365

Earlier known as Dynamics Suite, Dynamics 365 is a Cloud-based business application platform built by Microsoft. This platform offers a wide range of smart business applications for small, medium, and large-scale enterprises. It has been estimated that around 70,000 companies use Microsoft D365 globally. Moreover, D365 helps many enterprises make data-driven decisions, modernize employee experience, and achieve fast digital transformation. Experts from the recognized Microsoft Dynamics 365 consulting services company can help companies implement the platform, safely store all the important business data and eliminate data misuse.

Why Businesses Need to Use Dynamics 365

Reports specify that switching between different applications and documents by the workforce leads to more errors and mistakes, and it impacts business efficiency and productivity. Whereas, implementing Dynamics 365 into the infrastructure helps enterprises simplify communication for the workforce and enhance customer relationships through a complete suite of productivity tools.

Microsoft Dynamics 365 eases the need to switch between applications by integrating all essential aspects like sales, customer service, and marketing applications in one single platform. This offers teams the vital tools they need to boost customer experience, close more contracts effectively, and remain more efficient. It also provides business leaders with exceptional insights into company performance and areas for enhancement through the integrated Business Intelligence (BI) platform.

4 Key Microsoft Dynamics 365 Products for Enterprises

Dynamics 365 offers a series of business products ensuring better data intelligence and security. These products help enterprises create an immersive user experience and transformational progress on the analytic front.

Let’s look at the four crucial D365 products that enterprises should use:

1. D365 for Finance and Operation

Dynamics 365 for Finance and Operation helps enterprises have greater financial visibility to analyze financial health, introduce better measures to modernize financial flow and enhance operational efficiency. By implementing Dynamics 365 for F&O with the help of the right Dynamics 365 development service provider, companies can rapidly adapt to evolving market demands, and financial regulations, and accelerate business growth. This application offers various smart financial modules that help enterprises meet cost control and compliance. Moreover, it helps in developing a strong supply chain by transforming operations and ensuring that no disruptions take place during the smooth flow of business operations.

2. D365 for Sales

Dynamics 365 for Sales is an interactive sales engagement solution that uses Artificial Intelligence to boost revenue and forecast and organize the sales pipeline. It assists sales managers or professionals build strong relationships with their consumers by tracking contacts and accounts. By using it, enterprises can easily promote leads to customers, make decisions based on insights, and close deals more quickly. It also offers benefits like:

• Restructuring the sales cycle by concentrating on high-priority events
• Forecasting variations in revenue
• Understanding the perspective of consumers with real-time insights

3. D365 for Project Service Automation

Dynamics 365 for Project Service Automation application handles project scheduling, resource distribution, and cost and time management. The Project Service Automation (PSA) application helps enterprises effectively track, manage, and accomplish project-based services. It helps in offering productive future insights and robust project management experiences.

4. D365 for Marketing

D365’s Marketing application strengthens user relationships by offering them quality experiences, keeping the enterprise’s loyalty intact. D365’s Marketing application offers marketing automation features like personalized email templates and lead generation for modernizing the customer experience. Its advantages include:

• Creating a unified platform to maintain customer data
• Designing and distributing content via the suitable channels
• Improving user experience via AI-driven insights

Benefits of Dynamics 365 for Businesses

Internal Team Connectivity

As said before, Dynamics 365 is a perfect combination of ERP and CRM that benefits enterprises in connecting their several in-house teams. Enterprises can bring all their teams together and organize from sales, customer service, and marketing to finance and operations seamlessly. Another best thing about the team’s connectivity is any professional can access the composed data anywhere and anytime. Therefore, D365 acts as a shared platform and enables all workforce in an organization to make business decisions.

Real-Time Insights

The other benefit and key aspect of Dynamics 365 is its integrated predictive analytics. Dynamics 365 gives business users and teams access to real-time insights. Cortana Intelligence, Azure Machine Learning, and Power BI are all natively integrated, thus giving business teams access to prescriptive advice, predictive insights, and other advanced features they need to act on.

Agility

Dynamics 365 will streamline the way businesses manage data and routine workflows. Enterprises can overcome barriers of traditional business platforms and make their data start working together. This is possible due to Microsoft’s Common Data Model, which is a shared business database. This database connects all data and processes of an enterprise together and eliminates data silos.

Productive

Microsoft Dynamics 365 makes employees and teams more productive because they get access to both the insights they require to make decisions and the tools they need to automate their work. With CRM, ERP, Office, and other apps in one, Cloud-based interface, businesses can have a people-centric platform that makes their teams’ daily work easier.

Wrapping Up

Whether it’s a start-up or a multinational corporation, business users can highly benefit from a robust platform like Dynamics 365. This platform helps in the comprehensive automation of business operations and enables multiple integrations and enhancements for enterprises. Besides, D365 allows organizations to gain better control and transparency of processes enabling better cost savings.