Fix Two Finger Scroll Not Working in Windows 10

The use of Laptops has increased in the past decade and people are accustomed pf using touchpad instead of the traditional mouse. Many touchpads offer scrolling solutions with a horizontal and vertical bar on the touchpad to scroll through the screen however a few demands using two-finger to scroll up and down. At times, this feature stops working due to various software or hardware reasons that trouble’s us in our regular usage.

Here in this article, you will find possible cause and solutions to fix this issue. Generally, this problem occurs after a software or hardware change, after running Windows Update, or after upgrading to the latest version of the operating system. Outdated drivers are also one of the major reasons for this traumatic situation. To update outdated drivers, you can make use of Smart Driver Care. Here is how to fix two-finger scroll not working on Windows 10.

What is the Two Finger Scroll?

Two Finger Scroll is an intuitive feature to scroll through webpages or documents using your two fingers on the laptop touchpad. You can scroll vertically, horizontally, zoom in or out through the document all through your touchpad. Though this function works well across all the operating systems, at times you face challenges using this scroll function.

What Causes This Issue?

Mostly, this is not a hardware issue that can be deliberately damaged or dented by a human interface. The reasons are majorly software related or due to updates.

• Changed mouse or touchpad configuration settings.

• Upgraded Windows operating system that may have removed the drivers.

• Connected a new touchpad device or mouse that may have set default settings.

• Accidentally disabled two-finger scroll from the Mouse Properties window.

• Installed Windows Updates that may have caused the driver issue.

How to Fix Two Finger Scroll Not, Working

If your two-finger scroll is not working on Windows 10, these are the quick fixes that you can try to fix the issue.

Method 1: Enabling Two-Finger Scrolling

While trying to fix the issue, the first step is to check if the Two-Finger Scrolling is enabled or disabled. Here is how to configure the right settings.

Step 1. Go to the ‘Control Panel’ in the Windows Settings section.

Step 2. Ensure that ‘View by Category’ is turned ON and you click on ‘Hardware and Sound’.

Step 3. Click on the Mouse tab under ‘Devices and Printers.

Step 4. Click on ‘Multitouch Gestures’ tab under Devices, and put a check on the boxes next to Two-Finger Scrolling and enable other Flick, pinch, pivot notifications.

Step 5. Click on the ‘Apply’ and ‘Okay’ button to confirm settings.

“Please Note: This option is not available in all the devices or the OS depending on the availability of the feature.”

You may also find the settings under Mouse and Touchpad Settings. Right-click on the ‘Start’ button and then click on the ‘Settings’ button. A new window will appear, click on the devices button under settings window and look for Mouse and Touchpad settings on the left-hand side panel. Look for two-finger scrolling option. Put a check on the checkbox if it asks you to allow it.

Method 2: Uninstall Recent Windows Updates

If the two-finger scroll is not working on Windows 10 after running Windows Updates, you can follow these steps to roll-back Windows Updates that may have caused the issue.

Step 1. Press Win + R key to open the run command window.

Step 2. Type Control and hit enter to get into the control panel window.

Step 3. Click on the ‘View By Type’ on the top-right corner and select ‘Small Icons’ option.

Step 4. Click on the ‘Programs and Features’ option from the Control Panel list.

Step 5. Click on the ‘View Installed Updates’ link on the top left-hand side panel.

Step 6. It will show you the most recent installed updates. Sort them by clicking on the ‘Installed On’ option to list out the recent ones.

Step 7. If you find anyone related to the touchpad device/pointing device or mouse, right-click on it and click on the ‘Uninstall’ button. Restart the computer and check the two-finger scroll on Windows 10.

Method 3: Update / Uninstall Drivers

If there is an issue with the faulty mouse drivers, you can fix it from the Device Manager by uninstalling the faulty drivers or updating to the latest drivers.

Step 1. Press Win + R and type devmgmt.msc in the run command box and hit enter.

Step 2. Scroll down the list and check if there is a yellow exclamation mark on any of the device listed here. If you find it, right-click and click on the ‘Update Driver’ option from the drop-down menu.

Step 3. Look for ‘Mice and other pointing devices’ and expand the selection by clicking on the right arrow.

Step 4. Right-click on the pointing device and click on ‘Uninstall Device’ option. Restart the computer and check if the issue is resolved or two-finger scroll is still not working.

Step 5. If the issue persists, follow Step 1 to Step 3 again and this time, right-click on the pointing device and click on the ‘Update Driver’ option.

Step 6. On the next screen, select the ‘Search automatically for updated driver software’ option.

Step 7. Windows will check for the best available drivers from the Windows Update Library and automatically install it. Restart the computer and check if it worked else use the Smart Driver Care.

Update Drivers Using Smart Driver Care

If you are having a hard time updating or replacing outdated drivers, you may make use of one of the best driver updater tools that can update and fix all the driver-related issues for all the peripherals that are connected to the computer. Check this fo rmore troubleshooting steps on two-finger scroll not working.

Smart Drive Care can scan and update the outdated drivers directly from the Manufacturer’s website. You can download and install this intuitive software from the official website and keep all your device drivers update and functional to its best.