“Did You Even Consult Us?” Inside the World of Clueless Product Design
A look at why modern tech prefers solving imaginary problems over dealing with actual human reality.
Modern inventors don't design for reality. They design for a world they imagined. They look at a lifestyle, a medical need, or a disability, dream up a hypothetical horror story about what that existence must be like, and then invent absolute crap to solve a misery they made up.
The result is a built environment that feels increasingly backward. Millions of dollars go into "groundbreaking tech" engineered by people who never spent a single day consulting the community they claim to be rescuing.
If you've ever looked at a piece of technology and wondered what dystopian nightmare the inventor was living in, you're not alone. The design team is fighting a monster they invented themselves.
Fortifying the Wrong Fortress: The Battery Paradox
Take the childproof hearing aid battery case.
The law didn’t fall from the sky; lawmakers took one horrifying case where a child died after ingesting a button battery and wrote a broad rule around it. That meant aiming the spotlight at hearing aid batteries and child-resistant packaging, even though the actual danger usually comes from loose batteries in ordinary household junk like remote controls, where the plastic tabs are already hanging on by a prayer.
The Echo Chamber in a Pair of Mittens: The Signing Gloves
Every so often, a group of engineering students unveils golf gloves wired with sensors that "translates" American Sign Language into spoken English. The press cheers. The inventors accept their imaginary award for solving disability.
The Deaf community rolls its eyes.
The inventors pictured Deaf people trapped in silence, helpless without a hearing person and a magic translator. Because they solved a tragedy instead of asking anyone, they built a one-way mirror. The glove translates out — badly — but does nothing to help the Deaf person understand what's said back. What's the sequel? Listening boots?
It's a rescue mission for a crisis that never existed, built on top of ignoring the actual, simple thing the community needed: someone to just learn the language.
The Constant Narrator: Smart Glasses
Then there's the ongoing tech obsession with AI glasses that narrate the world to blind and low-vision users.
Somewhere, an inventor imagined a person paralyzed by helplessness, unable to move without a computer shouting a play-by-play of every car, sign, and stranger. To rescue them from this imagined tragedy, companies keep shipping expensive wearables that try to do exactly that.
In reality, most users already have screen readers, tactile tools, and mobility skills that work. They don't need an AI yelling "BUS! WALL! STRANGER!" every few seconds — especially software that breaks the moment it hits background noise, a busy layout, or a dead Wi-Fi signal.
Instead of pushing basic accessibility standards so the tools people already use would simply work everywhere, inventors built a gadget to fight a tragedy that only exists in their heads.
The Heavy-Metal Escalator: Stair-Climbing Wheelchairs
Every year brings a new cinematic promo video: a wheelchair built like a miniature tank, treads or planetary wheels grinding up a flight of concrete stairs in slow motion while the music swells.
Once again, the inventor is the hero of a tragedy they wrote themselves — wheelchair users trapped at the bottom of staircases, gazing upward, unable to participate in life. The solution: a multi-thousand-dollar robotic monster needing several batteries and firmware updates just to climb four steps.
Actual wheelchair users watch these videos and ask the obvious question: why not just build a ramp? Or fix the elevator?
Instead of fixing the real failure — inaccessible buildings — inventors built expensive tech to force the individual to adapt to a broken environment. It's the savior complex in physical form: a sci-fi monster truck solving a problem that concrete and a blueprint solved decades ago.
The Hypervigilant Hall Monitor: “Smart” Autism Classrooms
Every year, a tech company unveils a “smart classroom for autistic students,” complete with mood‑detecting lights, noise‑monitoring sensors, and AI dashboards that alert teachers when a child is “overstimulated.”
The imagined tragedy: autistic kids melting down every five minutes unless a computer micromanages their environment like a NASA launch.
The real issue? Schools refuse to provide quiet spaces, flexible seating, sensory‑friendly materials, or staff training. Instead of fixing the environment, inventors built a surveillance system that treats students like malfunctioning equipment.
The Misguided Mini‑Roomba: The “Smart Cane” That Isn’t One
Inventors have decided the humble white cane — a tool perfected over decades, affordable, reliable, recognizable, and actually used by blind people — is somehow outdated. Their solution is a “smart mobility device” that looks like a tiny vacuum cleaner you push in front of you.
The imagined tragedy is blind people wandering helplessly unless they shove a beeping floor robot around like they are cleaning the sidewalk.
To fix this imaginary crisis, they built a gadget that requires holding down an on button the entire time and gives audio commands that DeafBlind users cannot access, weighs more than a cane, and does not look like a white cane so nobody recognizes the user is blind.
Meanwhile, the actual need is simple: a cane that is lightweight, durable, recognizable, and does not require a software update.
Your plain cane does all of that.
The robo cane does none of it.
Instead of improving a tool that already works, inventors built a floor level Roomba you have to babysit.
Drop the Rescue Mission and Try Consultation
If a product needs tools, a magnifying glass, or an engineering degree just to function in daily life, it's a failure — no matter how "innovative" it looked in the pitch deck.
All of this imaginary‑crisis tech comes with price tags the disabled community cannot afford. Inventors act like accessibility automatically drops into our laps free and easy, as if disabled people have endless money for subscriptions, upgrades, and devices that break the moment they meet real life. They build luxury solutions for problems no one had, then hand the bill to the very people they never bothered to consult.
The tech world loves to “disrupt.” It is time to disrupt the design room itself. Before building a glove that talks or a box that will not open, inventors need to step out of their own imaginary horror movies and ask the people who actually live here.
About the Creator
Tracy Stine
Freelance Writer. ASL Teacher. Disability Advocate. Deafblind. Snarky.
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