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App like Doordash

Food delivery app

By Jack DanielsPublished about a year ago 3 min read
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Doordash story

Doordash is so successful that it recently acquired 🤝 the Finnish delivery app Wolt in a €7bn all-stock deal.

Crazy, right?

Doordash inspired many entrepreneurs to be a part of this amazing ecosystem.

I think you must be one of them. If not, you wouldn't be here reading this article.

Anyway, we're glad you found this post because it was created with the same care as Doordash treats its customers.

Let's cut to the chase and discuss how you can be the next big player in the food delivery market by creating your own Doordash like app.

How Doordash works?

  • The customer, when hungry, would open the Doordash app to browse through the restaurants.
  • Then, they pick the restaurant of their choice and select the food items to order.
  • After selecting the food items, they would choose the payment and delivery options. Then place the order.
  • The order request will be then sent to the restaurant. The restaurant will accept the order request and process the order.
  • Once the order is processed, the app assigns the delivery request to nearby delivery partners.
  • The nearby delivery partner will get notified to pick up the order. They can either accept or reject the delivery request.
  • Once the order is accepted, the delivery partner will be given a route map to the restaurant to collect the order.
  • After collecting the order, the delivery partner will be given a route map to the customer's location on the app.
  • The delivery partner will reach the customer's location to hand over their delicious order. [Yummy!😋]
  • Customers can rate the delivery partner based on the delivery experience. But the customer has an additional option to rate the restaurant based on their food quality, packaging, & more.
  • This is the way the cookie crumbles!

Have you ever thought - 'What on earth made Doordash a huge hit?'

Let's see.

What made Doordash a successful food delivery business?

Doordash started their business at first as paloaltodelivery.com, which the founders found to be successful.

Then they rebranded themselves to Doordash in June 2013.

Now, Doordash has about 56% market share 📈 in the US food delivery segment.

Here're some of the reasons behind the success of Doordash,

Taking care of their users by offering the service they needed the most, like storefront - a commission-free online ordering platform that allows restaurants to create their own website.

Trust in technology - Doordash uses cutting-edge Machine Learning algorithms to recommend retailers and food items for clients to try, as well as to handle logistical issues.

Getting better every day! - By doing so, they can take on even the biggest competitor in the market.

Customer-focused: It's in their motto - 'At DoorDash, we are working to build the greatest customer support team in the world.'

But I'm not sure what MVP features to include or which technology to use. - You might ask.

Don't be worried. I'll show you some of the most important features to have in your food delivery platform, as well as the technology you may use to build one.

Let's get this party 🥳 started.

Here're some of the features to include,

Customers' app:

Simple onboarding

Profile management

Search filter option

Order tracking

Multiple payment options

Contactless delivery options

Ratings & Reviews

Delivery partners' app:

Document submission for approval

Delivery availability management

Orders management

Easy navigation option

Multiple payout methods to receive earnings

Earnings management

Restaurant features:

Orders management

Availability management

Menu creation

Multiple payout methods to receive earnings

Document submission for approval

Print receipt option

Analytics dashboard

RTL support

Admin features:

Users [customer, delivery partner, & restaurant] management

Earnings management

Cuisine management

Automatic earnings distribution

Orders management

Sub admins management

Multiple language support

For technology, we suggest you choose Flutter. We even created an article that explains why Flutter is the best choice for on-demand app development.

Do give it a read.

Looks overwhelming?

[Man, I'm tired of explaining all these, how aren't you? You've got to be 🦸 superhuman.]

We offer WooberlyEats, an all-in-one pre-built meal delivery platform that will undoubtedly assist you in developing an app similar to Doordash.

Do you use WhatsApp? Simply send us a message.

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