Whether you are a supermarket delivering groceries to customers or a small business owner shipping goods to far corners of the world, making sure your products reach their intended location safely is a priority. Regardless of how large or small the goods and materials happen to be and the costs involved, there are certain delivery tips that can be useful to all entrepreneurs and business owners. Here are some tricks of the trade to help you get your products to customers without damage.
1. Use the Right Kind of Vehicle
One of the biggest mistakes that result in damaged deliveries is the use of the wrong type of vehicle for product transportation. After assessing the size, weight, and dimensions of the shipment or products, it is best to use the smallest delivery vehicle in the lot. This is due to the fact that there should not be much room in between boxes or crates so the items are not likely to toss around during transit. How the unloading of the goods and materials is performed must also be taken into account when choosing a vehicle as certain types of trucks and vans can accommodate specific types of unloading equipment.
2. Figure out Delivery Time Constraints
Businesses must also think about whether the delivery location has any specific time slots when deliveries are restricted or unacceptable. McEwan Fine Foods and other reputed online grocery stores that perform grocery delivery in Toronto, for example, offer customers the chance to choose a time slot of their convenience. This is to make sure that there is someone at the delivery location to receive the goods in question. Those who are delivering materials to a shipment yard or a mass transit hub will also find that unloading goods is also limited to certain time slots as these venues operate under strict timing restrictions.
3. Select the Best Routes
While this may seem unnecessary and even excessive, those who are sending out goods and materials for delivery and delivery companies, in general, must also have an accurate understanding of how best to reach their final drop-off points. Identifying the most convenient routes accurately and knowing whether one is likely to come upon sharp turns, narrow roads, bridges, and areas where roads are closed or blocked is really necessary to chart the best course.
4. Parking Matters
Deciding where you can park the vehicle at the final delivery address is also important as one must make deliveries without inconveniencing others. This includes not only pedestrians and residents in a given area but also other drivers who may not feel like waiting while deliveries are carried out from a van to its intended location and the paperwork is signed by the receiver. It is best to aim for an off-the-highway unloading location or to park inside the home or office of the customer.
5. Set up Ground Rules for Drivers and Delivery Personnel
In addition to filling out a delivery safety checklist, it is also necessary to brief the drivers, delivery staff and other personnel on what rules they must follow on the road. Guidelines can include any protective gear or clothing they must wear, driving and parking instructions, safe practices in unloading goods and measures to minimise damage to goods and materials en route. It is also quite important to establish a chain of command or state that is in charge of each aspect of the delivery as misunderstandings and conflict between drivers and delivery staff can cause delays and other mishaps. Protocols for vehicle accident reporting, customer complaints, and damaged goods must also be established from the outset.