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The 10 Features of a High-Quality Managed Training Services Provider

The 10 Features of a High-Quality Managed Training Services Provider

By Nolan HoutPublished 3 years ago 3 min read
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The impact of Covid19 changed both the way we work as well as the learning landscape. Many employees need to learn entirely new skills or participate in regular safety training courses to keep up with changing industry standards. Many employees also now work remotely, meaning new eLearning programs are needed to reach them.

Training outsourcing is a highly effective L&D solution for modern businesses today. Learning and development programs have become a high priority for business leaders. Working with a managed learning provider can help your business streamline the L&D process and deliver quality learning experiences to your workforce quickly.

However, managed learning services and offerings can vary. Not all providers are alike. To help your better navigate the world of training outsourcing, we have shared the 10 top qualities to look for in an outsourced provider.

Proven Methodology

The best managed learning services providers will break down and explain every stage of the business process from discovery to measurement. They have a proven methodology and a strategic process they use for each project. An experienced provider will also show you examples of how their learning and development strategies work.

1. An Outcomes-Based Approach

Learning programs are only truly successful when they support your organization's business goals. Course completion rates and engagement levels do not matter if the program is unable to produce business results. The best managed service providers utilize an outcomes-based approach that aligns your business learning strategy with your company goals.

2. Customer Centricity

A one-size-fits-all approach to learning is no longer effective in today's marketplace. Quality providers understand that your business and its L&D needs are unique and will approach the development process with this in mind.

3. A Global Presence

Enterprise organizations often outsource international L&D projects. The best managed learning providers will have the resources needed to effectively handle the scope of your training needs, no matter the location.

4. High Level of Technical Expertise and Tools

Today technical skills and abilities are critical for developing high-quality L&D programs. The best providers will have advanced technological tools such as learning analytics, LMS technology, and AI chatbots. They will also have a team of experts operating these tools who can train your in-house L&D teams on how to use and manage them.

5. Follows Best Practices and Industry Standards

The best providers will be up-to-date and have a deep understanding of the training industry's best practices and standards. They will also know about the most effective L&D strategies and emerging trends. This knowledge is essential to developing engaging learning experiences for modern learners today.

6. Provides Customizations

Look for a provider who can provide customizations. The top managed learning partners can create customized learning solutions that meet your organization's unique needs. Whether you want a training program with a polished look that aligns with your brand style or a blended training program with mobile-accessible courses, an experienced provider should be able to meet these needs.

7. Availability

The top managed to learn companies offer support services around the clock. They will have a team in place to assist you 24 hours a day, seven days a week. This ensures that any questions or issues that arise are answered and resolved quickly.

8. Commitment to Your Projects

The best managed service providers offer a high level of commitment to your business's L&D projects. They will assign a team of experienced professionals to lead your projects from start to finish. They will communicate with your organization's leaders to ensure each project meets your needs and provides the desired results.

9. Excellent Brand Reputation and Reviews

Experienced providers will have a considerable amount of positive reviews and examples of their work. Review case studies and client testimonials to learn whether your potential partner has the kind of skills and experience you are looking for.

Final Word

Training outsourcing has become an effective solution for modern enterprise companies today. Outsourcing allows businesses to close skills gaps quickly, speed up the program development process and create new learning strategies for the future. Learn more about effective training outsourcing solutions and read the eBook Managed Learning Outlook 2021.

#Managed Training Service #Training Service Provider #Managed Learning Services

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