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Effective Ways to Write a Thank You for Your Order Message

A thank you note is not just for a customer; it can be for your business partner or people associated with your brand.

By Hermes FangPublished 2 years ago 10 min read
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Effective Ways to Write a Thank You for Your Order Message
Photo by Volodymyr Hryshchenko on Unsplash

Do you believe in small gestures like saying thank you to the customer? I mean, why would you not? What if I told you that sending a thank-you message to your customers could completely transform how your brand is perceived? It just takes a few seconds to understand how your customers feel when they receive such a heartfelt note after a good shopping experience. This will definitely create a lasting impression on the customer's mind, just as it did on yours a few seconds before!

Many companies have a thank you displayed to the customer after the order is completed. If you use Shopify or Shoplazza as your online store host, their default messages are good enough, but you can always customize them. This is the last step, which is a very well-thought-out step to improve the customer experience.

When the customers realize that they are contributing to making a difference, they will certainly feel empowered. This emotion will make them invest more in your brand because making a difference is what people believe in today.

Connecting on an emotional level is rare, but this is what hooks a customer. When a customer is invested in your brand, they are more likely to purchase it again and again.

Are you convinced by the idea but not sure how to get started with it? We have an exemplary thank you for your purchase template to convey your messages to the customers very creatively. Read on further to get the best ideas!

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Different Types of Thank You for Your Order Messages for Online Stores

Remember how you used to feel when your friends sent you a birthday card? You felt happy! What about when your teacher sent you a birthday message? You felt special, right? Messages from a teacher make you feel valued and important. This is what happens when you receive a message filled with gratitude from someone who you have no idea of receiving a message from.

Creating a similar experience for your customer will make them believe that they have made the right decision by choosing you over other brands!

"Thank you for your order" certainly looks appealing. Unsure about how to employ these steps professionally? Here are a few ways to express your gratitude to your customers and make them happy:

1. You can have a small note that says "Thank you for your order!" This is the simplest way to say thank you without going overboard with messages.

2. "Thank you for your purchase. We are glad to have a customer like you!" This message definitely gives a personal touch to the message. This will also make the customers feel very valued and they will like to shop with you in the future. After the message, you can insert your email asking them to subscribe to a newsletter. A newsletter will help them remain updated with the latest updates about the products and sales. This will also help you convert customers into long-term customers.

3. "Hey, thank you for ordering (add product details). We are excited to be associated with you!" This message will make the customers much more inclined towards your service. A customized message about a particular product they ordered will make you stand out from other places where they have already shopped.

Whether you want to reward the customers' loyalty, encourage and appreciate them for their choice, or establish word-of-mouth marketing, these messages will strengthen the bond between your brand and customers. It will also boost customer retention and strengthen your brand's credibility.

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Why Should I Write a Thank You for Your Order Message?

Showing gratitude through "thank you" makes the customer feel that they are part of the family and not just another customer who visits their store. Let's read about why thank you messages cannot be missed by online stores:

1. A Welcoming Gesture

The customers start feeling a more welcoming environment and understand that your store brings value to their lives somehow. They will get reminded of your store next time they want to shop.

2. Emotional Bond

When the customers feel that they are being well taken care of, they will appreciate the business more. They will also form emotional attachments to your company due to the cute thank you message, which is not promotional in any way. They will understand how much you invest in taking care of little details, which can make your customers happy. After all, every business craves customer satisfaction, no matter what!

3. Build Credibility

What can "not sound welcoming" do to your business? Not sounding welcoming can put off your customers.

Sometimes, saying a simple "thank you" can make or break a deal. A company might be able to save a little money by not investing in customized messages for customers, but this will make them miss the small details. These small details will help you build credibility in the long run.

4. Increased Loyalty

Everyone knows that loyal customers are significant for a business. It is not just because they make regular purchases, but because they bring value to the brand by being associated with it. This means that they keep coming back to you to purchase from you and make others aware of your service and products.

A loyal customer will spend more money and bring in more revenue in just a few transactions. Every brand values this. Improving the business strategies will convert your first-time buyers into loyal customers.

5. An Impression of a More Customer-Oriented Store

When a company doesn't make an effort to make the customers feel valued, they are losing the game slowly. The store will also look unprofessional or very business-specific rather than customer-oriented.

Customers will also feel that they haven't missed out on anything if they don't shop with you. But if they receive messages full of gratitude, they will want to shop from your store and make their lives easier in one way or another.

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How to Write a Thank You for Your Order Note

Customer retention is essential. This can be achieved by targeting first-time customers by building a thank you for your purchase template. All you need to do is encourage the customers with your thank you messages and how you can help them out with their future shopping. A simple message can be, "Thank you for your purchase. We are glad to bring happiness to your life. I hope to see you again! "

Another message could be, "We deeply appreciate you giving us your quality time. We would like to write you a note of gratitude. Your support means a lot to us. We know that a one-time purchase is not enough to make you a loyal customer, but we think we have more potential to help you discover the best in this world. Looking forward to shopping with us soon! "

If you wish to retain your customers by offering discounts, a message can be framed accordingly. "As you are our valued customer, we want to spoil you with our special treatment. Here's a discount coupon for you on your next purchase. " Attach a coupon or code with the message.

But be careful with the message. Here are a few things that you must try to stay away from while writing a thank you note:

  • Do not write about things that are irrelevant to your customer.
  • Do not sound promotional. Show your customers that you are concerned about them having good products rather than just buying products and helping you make a profit from them.
  • Do not use harmful words or words filled with doubt. Make your message crystal clear and just about them.
  • No one likes dull things. Use colors to make your message visually appealing.
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Thank You for Your Order Templates

Customers want to feel that they are not just a part of the extensive database; instead, their presence is valued by the company. Your store must endeavor to bring them back to the online store.

“Thank you” provides a clear sense of closure to successful shopping. It can have a positive impact on your business strategy. Invest a little time in crafting heartfelt messages, which will set you apart from the other stores.

Here are a few thank you for your purchase template ways to write a personalized note:

Template 1: "Thank you for ordering products from us. Let us know if we can help you in any way. "

Best Practice: This is a simple yet impactful message because it is not just a message but a kind gesture of help for the customers. Customers will feel that they have in your store for any queries that they might have today or in the future related to any product.

Template 2: "Thank you so much for giving us your precious time. We are thrilled to help you. "

Best Practice: This is again a message filled with gratitude wherein you show your customers how happy you are to help them choose a product or a service. This also creates an environment where the brand is willing to help customers as they are eager to buy that product.

Template 3: "Thank you for trusting us with the order." We hope the bundle of joy brings happiness to you! We hope to bring happiness in the future as well! "

Best Practice: This message is used when you want to let your customers know how happy you are to prepare an order for them and bring happiness to their lives. This will also let them know that you want to stay in touch with them in the future.

Template 4: "Thank you again for visiting us. We are glad to know that you chose us repeatedly for the services. "

Best Practice: This message demonstrates that your customers did have the chance to choose other companies, but they chose you over them several times, and that you are delighted with the decision.

Template 5: "Thank you for your purchase. We create all products keeping you in mind! "

Best Practice: This message can be beneficial for companies that sell products. This makes the customer sure about their shopping as the company takes enough time to curate its products for customers like them.

Template 6: "Hey... (Customer’s name) Thanks for choosing us! We have a special video message for a lovely customer below! "

Best Practice: You can now attach a personalized video that has the customer's name. This is one sure-shot method of making your customers very happy with your service and gratitude.

Template 7: "Thank you for your purchase with us! It is always great to connect with like-minded people like you. "

Best Practice: This is a very thoughtful message where you appreciate your customer's mindset. It is also a subtle hint about how well your brand's ideas resonate with their minds.

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Conclusion

A thank you note is not just for a customer; it can be for your business partner or people associated with your brand. Please do not miss the chance if you have a reason to say “thank you.” Seize the opportunity and say it aloud!

“Thank you” is the least effort that one could make, and the results are immense. It is effortless to deliver via mail. Never use the word "business" while delivering a thank you message. Remember to use appropriate fonts as they will give the vibe of a handwritten note.

Nowadays, social media is a very powerful tool to make people aware of your brand. Happy and satisfied customers that use social media will help you reach out to more customers through positive feedback. No matter what niche your online store belongs to, thank you notes will do wonders for your customers and brand.

The benefits of this small gesture are evident by now. So what's stopping you from adopting it in your business strategy and boosting it? Use the thank you for your purchase template mentioned above and create an exceptional customer experience!

(Contributed by Sunita Negi & Hermes Fang)

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About the Creator

Hermes Fang

Eyes open wide, feel your heart and it’s glowing.

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