Conflicts in the workplace and tips for resolving them
On average, a person spends almost 10.27 years in the workplace during their entire life. When you spend a large part of your life in an environment with several others, there are likely to be frictions from time to time. Sometimes it can also turn into a conflict in the workplace.
To explain how conflict can escalate in the workplace, let me share a fact and a GIF. According to a report from Manage Conflict, more than 50% of employees in the workforce are sued by other employees. It can leave a big hole in your pocket, stressing you minute by minute.
In the workplace, there are different types of people from different backgrounds. Therefore, it is the responsibility of the employee and the organization to ensure that there is a healthy environment that is maintained and that all conflicts are properly resolved.
1. Check with yourself
The ego is one of those basic emotions like love or empathy that makes us human. However, an out-of-control and pompous ego can be a major cause of conflict in the workplace. According to a recent CPP study, 49% of conflicts in the workplace are due to egos at war.
Therefore, to avoid unwanted conflicts and resolve unavoidable crashes, an employee must be constantly aware that they are living in a workplace with different personalities and are at war with each other.
2. Tone control
Its tone is more accurate in conveying a message than any punctuation in any language. However, it is also one of the most perspective-oriented media.
Therefore, each employee of the company must keep his tone under control when speaking with any of his subordinates, manager, etc. This not only reduces the chances of conflict, but also puts you in the good books of your colleagues. Plus, it never hurts to be nice.
3. Keep your ears open
A verbal conflict is nothing more than a heated debate. So, to reduce the fire, listen to the flame. Any member of staff can easily resolve their conflict just by hearing what the other party has to say and how it contradicts their own notion.
Having this knowledge can help you find a happy middle ground that everyone can be happy with, without losing your mind over it.
4. Avoid the blame game and address the problem
It is one of those tips that we are taught throughout our childhood. The blame game is for the weak. You have to have an open mind to realize that the problem is not with the party you are arguing with, but with the system and communication. It becomes very easy when deciding as both parties can now focus on the problem and solve it in agreement with the managers / subordinates.
At the organizational level
On average, employees spend 2.8 hours a week managing and resolving conflicts in the workplace. This, coupled with the money used for legal processing, helps convince any organization that disputes are very damaging to them. Therefore, every organization must ensure that conflicts are minimized, ideally none.
However, employees may not always comply with the organization's policies and may lack the control to resist conflict. Organizations should attend conflict resolution seminars and workshops regularly to create a win-win scenario for both the employees who are arguing and the organization.
It is also the duty of the company to ensure that there is a healthy conversation, both interdepartmental and intradepartmental. This ensures that everyone works according to the goals of the organization and has camaraderie with one another.
In conclusion, I would like to say that once time has been allowed for a fight, it is only a difference of opinion: we have to correct the difference and not the people who have the difference. Additionally, organizations can play a very important role in keeping the entire team together and aiming for one goal.
From an optimistic perspective, conflict is the inevitable collateral damage of problem solving, and using these tips may surprise you at how quickly conflicts are resolved when everyone involved keeps a cool head and works. together to solve the problem. itjobsnearme