Journal logo

6 Strategies to Prevent Medical Billing Denials

When providing care, it is important to make sure you have all of your patient's information correct.

By Kevin MartezPublished 2 years ago 5 min read
Like
Shutter Stock

Insurance companies are denying medical bills at a rate higher than 20%. The American Academy of Family Physicians reports that 5-10% among family practice providers have had their claims denied. This means lost income and time spent submitting them or giving up reimbursement for it altogether.

In 2017, Becker's Hospital Review estimates that a 300-bed hospital could be losing up to $3 million in annual revenue with just 1% of rejected reimbursement claims.

The HFMA reports that about 90% of denied claims are preventable, representing more than $235 billion in yearly revenue. To reduce your clinic's rate for denying bills you should make some changes to how things work! These six techniques can help medical practices with high-costing procedures get their money back when it comes time for payment.

• Performing an internal review: This is one-way doctors take care of themselves by looking into what went wrong during treatment rather than trusting blindly.

• Creating better relationships among staff members so they feel safer reporting errors.

Find the underlying causes of medical billing denials

The 2020 Change Healthcare study found that for the fourth consecutive year, most claim denials resulted from problems with patient eligibility or registration for provided services. This includes plans to cover treatment but is not able because of maximum benefits being reached and failed coordination between insurers involved in their package deal- commonly known as "benefit failure." Automating processing can help avoid many issues when combined with a robust staff education program which reviews every case manually before computers do anything automatically.

Start with the biggest problem

The most likely reason for claim denials is that your organization has not addressed one of the top sources. When you identify which issue causes frequent submission delays, change Healthcare recommends running analytics to see if there are any trends in payer or procedure based on where they occur among providers involved with denying claims. This means making sure all areas affected by an itemized list have been taken care of before moving on to something else such as billing codes.

Establish an appeals protocol

We all know that claim denials can be a huge pain point for healthcare organizations. After gathering data about the root cause of submission denial, run those numbers through an analytics platform to find out which issue has caused you more trouble than others. Change Healthcare recommends using these insights when making decisions on where your resources should go. Don't forget payers or procedures first but rather focus its attention there before tackling billing issues which may seem less pressing at first glance.

Take advantage of technology

Becker's Hospital Review discussed how predictive analytics can be used to reduce claim denial rates and improve hospital billing. This kind of software program flags potential problems before sending out reimbursement requests, which are then resolved at a much lower cost than without these tools in place. Most practices find that implementing high-tech solutions like this one leads them towards profits as well as reduced resources devoted specifically for processing claims submissions or denials based on medical necessity considerations alone. A recent article discussing the role of Predictive Analytics during Claim Writing was published by Becker's clinic last year. The author discusses his own personal experience with utilizing such technologies while working internally within healthcare organizations where they were implemented.

Emphasize patient eligibility verification

Becker's Hospital Review discussed the role of predictive analytics in reducing denials and Medical billing Services. This type of software can review claims, flagging those at high risk for denial so that potential problems are addressed before sending out reimbursement requests - saving money on resources like staff time spent working with fraudulent cases or denying payment when it should have been approved already. Most practices find they substantially increase profits as well because there is no more need to send out questionable payments due solely from chance; instead, these funds go towards addressing issues beforehand rather than waiting until afterward when things could've been done differently if we'd only known about them earlier.

Another important way to improve medical accuracy is by verifying patient demographic and insurance information at every visit, no matter how recently the person last received care. Becker's Hospital Review notes that errors in any of these about 350 data points can result in denial or correction before it’s too late for them! Common mistakes include wrong codes (or missing ones), dates of birth being misunderstood as future rather than past years - spelling out your patients' names incorrectly even if they're not very formal-, incorrect provider/insurance numbers used when filing claims against different providers.

This includes their name and birth date as well as any other identifying features like an insurance card number or policy password if applicable - but even these can sometimes get mixed up in translation! Make sure that staff members are trained on how best to verify this info at every visit so no one falls victim to too many errors like wrong codes being entered into the system (which might result) denied claims because there were missing digits somewhere along with its duration; Incorrect names were given during registration processes leading to the rapiers being commenced without approval.

Streamline software and vendor partnerships

When you outsource your revenue cycle management, it is important for the practice to find one provider who can handle all aspects of processing. This ensures that any issues with old software or programs not interacting properly will be repaired at once rather than having different providers deal individually with these problems over time which may lead them back into multiplied confusion as well as increased denials because nothing has been fixed yet.

When it comes to your revenue cycle, there are many factors that can affect quality and efficiency. One important consideration is finding one provider who handles all aspects of processing from paperwork handling through payment disbursement so they don't have multiple partners involved which leads them into confusion when trying to figure out why certain things happen such as increased denials due to legacy software not interacting well together or having old programs denying clients because those databases were never updated with new information related specifically about themselves after submitting claims over time this causes hassle for everyone.

Medical billing denials are on the rise, and it's time for a change. With 69% of healthcare administrators reporting an increase at 17%, we can't afford to take action! Implement these smart strategies today or risk losing revenue that should be rightfully yours – don't let your clients down when they need you most.

how to
Like

About the Creator

Reader insights

Be the first to share your insights about this piece.

How does it work?

Add your insights

Comments

There are no comments for this story

Be the first to respond and start the conversation.

Sign in to comment

    Find us on social media

    Miscellaneous links

    • Explore
    • Contact
    • Privacy Policy
    • Terms of Use
    • Support

    © 2024 Creatd, Inc. All Rights Reserved.