5 Ways to Improve Your Employees' Working Conditions
Your most valuable resources are your staff, not only because they run your firm, but also because they influence how your consumers perceive it. If your staff have a bad experience at work, it will contaminate every interaction they have with your consumers.
These personnel are likely to depart your company in search of better chances and working conditions. And personnel losses can have a significant impact on your bottom line.
According to this Gallup report, replacing a voluntarily leaving employee can cost up to twice the employee's annual compensation. However, money isn't the sole reason to keep your employees. When an employee leaves your organisation voluntarily, they take their talent and experience with them. It can also have a knock-on impact on the rest of the team as they try to create a new sense of equilibrium. So it's critical to reduce turnover as much as possible, which begins with assessing your employees' job experiences. Do you know what kind of experience your employees have gained while working for your company? Let's talk about it and focus on what you can do to provide the best possible employee experience.
What exactly is Employee Experience?
Employee experience is a synthesis of everything that happens during an employee's lifespan with a company. It actually starts before the employee accepts your employment offer and ends after they leave your company.
The employee experience begins at the recruitment stage, when the prospective employee is initially presented to your company. During this step, they are not only learning about your firm and the requirements of the position they are looking for, but they are also becoming acquainted with your organization's often-unspoken characteristics, such as how respectful you are of their time.
If you can impress the candidate throughout this round, they will join your team. The recruitment stage determines the type of experience your employee will have throughout their professional association with your firm. Many job seekers have become extremely sensitive to the initial recruitment experience, and they are more inclined to reject an organisation if they notice red signals during the interview process.
The following stage is onboarding, during which the new employee is introduced to the organisation. During the first 60-120 days, new hires receive a sense of what life would be like at their new employment. Unfortunately, many organisations failed to ensure that this was a smooth procedure. They either rely on outmoded training materials or overload other members of the team by asking them to serve as trainers for the new hire. While many firms lack the resources to spend in a protracted training session, every organisation can and should improve its onboarding. The early excitement of a new recruit can either lead to enduring bonds with the rest of the team or evaporate throughout the onboarding phase.
The following stage is (ideally) the longest in the employee's life cycle. It records their continued retention with your organisation, including their daily routine and prospects for advancement. During this stage, the employee contributes not just to your product, but also to the culture of your company. They will have an impact on how customers, staff, and potential prospects see your company. While the employee invests in your company, your company should also invest in the employee through continual training, career prospects, and remuneration.
The final stage happens when the employee, whether freely or involuntarily, leaves the organisation. It is important how you treat an employee who has completed their work cycle with your firm. Some staff might decide to stay. Even if they don't, they'll tell others about their experience (and sometimes on review platforms like Glassdoor). Their ultimate sentiment can have an impact on your organization's capacity to attract outstanding individuals.
The employee experience encompasses all aspects of the employee's relationship with your company. However, the employee experience extends beyond stages to include interactions with coworking space, management, and human resources. As a result, your company culture is quite important. What is the vibe at your workplace? Is there an atmosphere of open communication and accountability? How frequently do you recognise employees for their hard work and success? All of this has an impact on an employee's experience at your company.
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