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A Tribute to Personal Support Workers.

My Experiences

By Yvette HerdPublished about a month ago 3 min read

A Tribute to Personal Support Workers.

P.S.W’s are very important in the healthcare field, they are the front line workers who are needed for the aging population. They worked in the community, in the long term care facilities, the retirement homes and in the hospitals. Personal Support Workers or Nursing Assistants play a vital role in healthcare. They deal with a lot of issues within the workplace and often times they do nothing or say nothing about it because of the fear of losing their jobs. They are the forgotten ones in healthcare. They are often overlooked, overworked and are often given the heaviest assignments without any help.

Throughout the pandemic these workers put their lives on the line everyday, they took care of everyone who had the virus and after years of going unnoticed, finally they were called heroes during the pandemic.

That was great, they felt valued and appreciated for the first time. However it was short lived once everything went back to normal.

Regarding the vaccine , it was a personal decision whether to take it or not for those workers. They felt used and hurt because they were penalized and forced into losing their jobs for refusing to take the vaccine. Sadly we lost some personal support workers from Covid 19 , and it's still around. P.S.W’s are overworked and burnout. They have anxiety and yet no one asks about their emotional and mental health. For this reason and because of Covid 19 a lot of good personal support workers have decided to leave the profession, hence the reason why most workplaces are always short staffed.

During the pandemic, personal support workers were the closest presence those patients had as a family. When they cried out because of pain, fear and loneliness, it was those frontline workers who held their hands, wipe their tears and whispered comforting words to them. Family members could not visit their loved ones, they had to see them through a glass window and with tears in their eyes, they waved and blew them a kiss, they were very heartbroken.

Personal support workers should be called heroes everyday, for the type of work that they do. Not everyone can be a personal support worker, it takes a special kind of person to do that job. Co workers in the workplace can make the job very difficult but if there is teamwork, there would be less stress within the workplace. Personal support workers also face violence in the workplace everyday from clients and pressure from families, who do not appreciate what they do and demand more. They are overlooked, and are often taken advantage of by their superior in the workplace.

There are personal support workers who work full time, part time and on a casual basis. Benefits are only offered to the full time workers from most workplaces. Everyone in the healthcare field should have some kind of benefits because the job is very demanding and it is not an easy job. Part time and casual personal support workers are often doing two and three jobs just to make ends meet, leaving themselves vulnerable to workplace injuries while they have no benefits and no sick days.

Personal support workers care about their clients very much, and working in the healthcare field can be very rewarding.

At the end of the day you feel like you have made a difference in someone’s life, and that you have served a purpose.

This is dedicated to all the front line workers, especially the personal support workers, for all their hard work and dedication throughout the pandemic and for all those who lost their lives.

The End:


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  • Alex H Mittelman about a month ago

    Fascinating. Well written !

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