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How to Improve The eLearning Quality Assurance And Testing Process | Jamil Geor

Jamil Geor on how to improve the eLearning quality assurance and testing process.

By Jamil GeorPublished about a year ago 3 min read
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The eLearning Industry provides tips on improving your eLearning quality assurance and testing process. This article will provide insight into some of the key techniques used in eLearning to help improve quality, including but not limited to benefits and common pitfalls.

Avoid using a one-size-fits-all approach to course development

It means that you need to allocate your eLearning development budget according to the importance of the material. Essential content relevant for a large group of learners should get less attention than specific content appropriate for a smaller group. Also, if content needs to be translated, equally prioritize it.

Set clear expectations and guidelines for testing and quality assurance

eLearning testers need to know what you want them to test by creating clear guidelines and expectations for their testing efforts to focus on the key learning points from your perspective and are not distracted or sidetracked by other details.

Know when to test

You need to test the different parts of your eLearning development project at the right time. For example, it is good news if you have a record number of click-throughs on a quiz in an early preview version, but it is not good news if there is no interaction with the page containing the quiz question after it has been published. Knowing which tests to perform at which stage of your eLearning project will help you get better results and avoid misdiagnoses or false conclusions due to unexpected updates in your course.

Consider using a Software Testing Pyramid

The Software Testing Pyramid methodology can help you identify the type and number of tests to perform on your eLearning project. The pyramid is broken down into four levels, containing a set of different testing tasks that you should perform based on where your project happens to be in the development process.

Test proactively, not reactively

Think of eLearning quality assurance as a fire drill, not an after-the-fact correction system. It is too easy to let them pile up while being examined by different teams or people within an organization by reacting to problems and errors.

While there is no magic formula for the most effective eLearning quality assurance strategy, the key is to find a mix of testing methods from different levels of the Software Testing Pyramid that complement each other and help you identify mistakes and problems before they even occur.

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About Jamil Geor

Living and working in Auckland, New Zealand, Jamil Geor is a skilled entrepreneur, tech professional, and software developer who has more than two decades of experience working with companies ranging from Fortune 500 to startups to build and deliver software solutions. Now serving as the Director of Pattern, a software and technology consulting firm, Jamil Geor first started building the foundation of his knowledge and career at Auckland University of Technology – the third-largest university in New Zealand – where he enrolled in 1997. During his academic career, Jamil studied Business Computing and Applied Science with a specialization in Software Development.

While a student, Jamil worked with AA Insurance Ltd. as an Analyst Programmer who developed solutions and help manage IT infrastructure. Jamil Geor co-founded Cereteq Ltd. in 2002, where he worked as a Developer, offering psychometric and data analysis tools to enterprises both large and small throughout New Zealand. Later, Jamil left to join Deep Animation – where he started as a 3D Animator and Developer it was here that he started working for Go Virtual Medical as a Lead Developer. In this role, which he held for nearly three years, Jamil was responsible for developing and designing most of the platform code for his project while also assisting other developers.

From there, Jamil joined Ogilvy NZ Limited as a Senior Developer before joining SIMTICS in 2009 as Principal Architect. His duties included software architecture, project management, and managing customer and third-party relationships and day-to-day developments. In January 2011, he left SIMTICS Ltd. to found Pattern, a software development consultancy, which he has been running for the past decade.

As someone who’s dedicated most of his career to working in software development, Jamil Geor loves that the industry is always changing. He’s always developing new things and learning more about new business problems by understanding how organizations operate differently. Since there are constantly new developments and improvements, there are always new things to learn and more innovative ways to solve problems and create solutions.

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Jamil Geor

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