Here is how to get a head-start on your journey towards customer centricity, with Founder and CEO of Buljan & Partners, Silvana Buljan.
Dr. Marshall Goldsmith, the world’s best Executive Coach joined Engati for a conversation on effective leadership in these tough times.
Sales forecasting is immensely important, irrespective of the business you’re in. It helps organizations protect themselves by spotting and fixing issues in advance. It even helps them make informed decisions regarding budgeting, hiring, and goal setting. But, as important as it is, most businesses are far from accurate in these matters. Here’s where AI comes into the sales forecasting game.
Chatbots have revolutionized customer service by helping brands remain omnipresent for their customers. Be it day or night, chatbots ensure that customers can get answers to their questions instantly.
Muntaziir Haider, founder of The Brand Consultants shares his thoughts on the marketing transformation in this episode of Engati CX.
Customer Experience expert and proponent of positive Employee Experiences, Jessica Noble joined us on the Engati CX Show to show us how EX & CX actually form a virtuous cycle.