How to use WhatsApp chatbots for eCommerce [Usecases + best practices]
Running an eCommerce business solely over your website or mobile app is not enough anymore, not even if you provide both options.
What are WhatsApp message templates and how can you use them?
While using a WhatsApp Business Number, there are two kinds of messages that you can use. If the customers you wish to message have interacted with your business number within the last 24 hours, you can send them session messages.
How to enter an unknown terrain of code
Writing every single line of code grounds up in every project you work on is reductio ad absurdum. Often times we need to look at and understand code written by our team members or some employees who no longer work on that project.
What is Automatic Speech Recognition?
Speech recognition is concerned with understanding human communication and recognizing and translating it into texts by computers. It is also referred to as speech-to-text translation as it converts human speeches into a text-based format. This system is a combination of:
9 tips to write the perfect chatbot script!
In December 2018, the sci-fi series Black Mirror released Bandersnatch. Much like the choose-your-adventures books we've grown up with, Bandersnatch was an interactive film where viewers make decisions for the main character, Stefan- who is designing his own interactive game. We start to see the framework of how to create a game in this genre. Starting from the pages of decision trees to the decision fatigue of having to come up with every alternative for each option.
The 6 types of chatbots - Which one do you need?
A chatbot on an eCommerce website would be totally unlike the one for Banking. Just how we contrast in our personality and talents, the same goes for chatbots in their appearance and activities!
Bots v/s live chat | What does your business need?
If you’re reading this, chances are that you’ve decided to engage your customers more effectively. But you’re confused. Chatbots and live chat both seem like they could help you. But you want to give your customers what they deserve - the very best option.
What are chatbot flows? How do you build them?
What are chatbot flows? How do you build them? Your chatbot flow is the most critical factor when it comes to creating a bot that feels natural. But how do you make one that takes into account every possible scenario?