Bojana Vojnovic
Joined January 2021
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Stories (1/0)
How Chatbots Are Reshaping Businesses in 2021
Even before we faced a global pandemic, businesses had to find a way to stay relevant and accommodating in today’s oversaturated market. Smooth shopping experiences (whether online or offline) and efficient customer service have become a priority for shoppers. These expectations, in turn, set a direction for businesses in terms of improving communication and overall connection with their audience.
By Bojana Vojnovic3 years ago in 01