Professional Data Center Services

What is remote hands, and why is it so popular right now?

Nuday’s Remote Hands Level One service is one of our most requested offerings because clients leverage our expertise to manage, maintain and support their IT infrastructure without leaving their home office or traveling to our datacenter.

Our experienced technicians are on-site 24/7 and ready to support clients at all times.

With an emphasis on physical distancing measures to mitigate the spread of COVID-19, this contactless service helps businesses prioritize safety and maximize productivity by outsourcing a portion of their IT services to Nuday.

Included in the Remote Hands Level One service offering are shopping and receiving capabilities; clients can use the Nuday facility as a safe storage place for new hardware, software and other equipment, and pick it up when they’re ready to do so.

Remote Hands Support (Incident Based)

What tasks are part of the remote hands service, and how much does it cost?

• Hardware Maintenance
• Power recycling and Restarting equipments
• Performing a visual check
• Changing a network port or devices
• Replacing, plugging and unplugging a hard drive
• Connecting, disconnecting and replacing USB drives
• Simple network settings like IP assignments
• New Hardware Install or Replacement

Remote Hand Packages:

• Per Incident:
• Business Hours: $30 / 15 Min Incident
• Non-Business Hours : $100 + $30 / 15 Min Incident

Nuday is also offering a professional monthly remote hands service package that includes all the Level-1 and also:

• Remote Hands and Eyes Service available 24×7
• Emergency maintenance
• Detailed Monitoring and Alert
• Guaranteed Response Time
• 4 incidents per month (24 / 7)
• $175.00 / Month

Nuday monthly Premium Remote Hands Service is offering supports clients by performing and resolving a multitude of technical tasks and incidents, so you don’t need to worry about your network and equipment.

Clients can have equipment delivered directly to Nuday data center.

To ensure the security of the clients’ shipped equipment, Nuday requires the clients to provide notice of any inbound shipment to the datacenter.

Please fill out the form below if you have any questions regarding the shipping and receiving packages.

Premium Colocation Datacenter in Toronto

Building our newest datacenter in Toronto, we took every detail into the account, we worked hard, hired internal and external engineers as well as datacenter experts in order to come up with a unique, modern, efficient and highly reliable colocation and datacenter facility.

We supervised every step of the project, hired specialized contractors and used the most well-known brands in the industry like Eaton, Caterpillar, Daikin, APC, Tate, Honeywell, and ASCO.

• Slab to Slab cement walls
• 24/7 NOC and Customer Support
• Superior and Modern Customer Lounge
• Fully Redundant Electricity Power
• High use of Free Cooling
• Carrier Neutral Datacenter

The Benefits of Using Nuday Colocation Services

Located in the northern part of Toronto, Nuday continues to be a state-of-the-art colocation datacenter that offers unparalleled services to its clients. Its premier multi-homed designed network directly peers with some of the major providers such as Yahoo, LinkedIn, and Amazon. The Nuday network is determined to deliver the best of services and the efforts are evident through its implementation on cost-effective and environment-friendly technology.

The professionals that form the core of Nuday have a vast background in IT infrastructure, civil engineering, connectivity, and hospitality. All of their collective experience is the reason Nuday is able to offer the best-managed services, colocation and cloud solutions to its clients.

Security

The Nuday network knows how important the security of any datacenter is. It’s an integral component because in order to provide unparalleled and uninterrupted cloud-based internet services, it’s imperative that the datacenter is fully secured, meaning that your data will be safe too.

The security of Nuday colocation datacenter comprises on some important components. Access Control, for example, restricts the access of any unauthorized personnel into the sensitive rooms. Nuday monitors datacenter facilities 24/7, using the smart card technology to ensure controlled access to the rooms.

There is also video surveillance to further impose physical security. Nuday has also installed modern double interlock preaction system in order to automatically to detect smoke and fire, and trigger an emergency condition and required actions.

Location

The Nuday colocation datacenter is smartly located at an ideal place for a datacenter. The northern part of Toronto, the city of Markham to be precise, has a low risk of natural disasters like earthquake, flood, and hurricane and also away from core downtown Toronto with the potential civil disorder and terrorist activities.

The datacenter also has an extensive fiber-optic network that enjoys proximity with US networks, so that there is low network latency. Toronto, being the fourth most populated city in North America, also enjoys the presence of all the major providers like Google, Yahoo, Facebook, and Amazon.

All the things mentioned above and others make Nuday a unique datacenter that is capable of fulfilling its promise of high-quality services to the clients.

Power

Power consumption of a datacenter plays a crucial role in its operations. Nuday is the first Canadian colocation datacenter that uses Toronto’s cold climate to its advantage and implements the innovative fresh air cooling technology. This technology is environment-friendly and also enhances the power usage effectiveness of the datacenter which results in competitive colocation plans and prices.

Nuday has implemented modular UPS systems that allows uninterruptable power flow to customer equipment and servers even at times of maintenances and services.

Connectivity

Nuday has connections to the top 4 Canadian fiber optic providers namely Bell, Rogers, Cogeco and Hydro-one to ensure fast & flexible connectivity and data synchronization between the main internet provider backbones and the datacenter.

In addition to that, Nuday offers first-class business connectivity along with business continuity bundled services, which ensure that your business operates smoothly even after a major interruption or disaster.

You also have the option to choose from a variety of IP bandwidth options that are priced differently. Simply choose a plan that will best suit your needs and enjoy first-rate internet services.

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Source: Nuday Networks

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