Field Service Management Hiring Benefits For VARs & System Integrator

It is difficult for businesses to manage their employees working outside the office. It is not easy to manage the employees remotely.

Well, System Integrators and VARs (value-added resellers) need to manage their field technicians efficiently. Earlier the process of managing their employees was based on hiring field engineers who used to maintain spreadsheets to keep track of their work. Everything from support, work schedule, payment, leaves, etc were done manually.

Doing everything manually for the management wasn’t easy and hence the organizations switched to better tools to make the process easy and organized. So, VARs & system integrators shifted to Field Service Management Software.

If you are into providing service at the client’s locations, then you would certainly benefit from a Field Service Management Software (FSM).

Issues Faced By Field Service Management Companies Experience

Disconnected communications

under-skilled technicians

over-scheduled resources

The above issues can be resolved with FSM efficiently.

What Is Field Management Software?

It is software that allows companies to deliver constructive onsite services by managing personal, tracking requests, and maintaining visibility into daily operations.

Some of the features of field service management software are-

Inventory management

Work order management

Scheduling

Dispatch

Reporting & analytics

Fleet tracking

Investing in FSM is a smart move for your company. Once you weigh the costs and profits, it becomes easy to decide on FSM.

Benefits of Field Engineer Software For VARs & System Integrators

Seamless Payment Processing

When it comes to paying the engineers and technicians, the old methods of payment can be stressful for the management.

With the help of the FSM system, it becomes easy to schedule, manage and pay the employees. The system supports both national & international payments. This makes the set of daily operations easy.

Real-Time Visibility For Field Operations

The prime benefit of using an FSM system is the freedom to have real-time visibility into the tasks and location of your onsite equipment and staff. It offers higher flexibility that helps the service companies manage everyday challenges easily. You can

Send out schedules and dispatches directly to your staff on their mobile phones.

Detain field operational data which you could never access and the data helps create useful reports

Seamless Scheduling & Dispatching

Keeping track of workflows and managing it daily can be quite expensive. Also, it can lead to errors for the admin department. There can be flaws in communication with traditional management methods. With Field service management, no more hassles related to work management. The work orders can be updated via the cloud.

The engineers get alerts to get updates on the modifications in dispatching and scheduling. It reduces the chances for errors and delays.

Excellent Customer Service

It becomes easy for the customers to receive support from the FSM team 24X7. With the help of Field engineer customer support, you can get the solution to problems related to any platform. Your services will be reliable and predictable which makes the customers happy.

Effective Communication With Technicians

FSM lets you manage all your communications with technicians without using any 3rd party messaging apps.

FSM helps you call or message engineers and the app also stores the communication to help you retrieve the conversations as and when needed to resolve disputes.

Integrate FSM Into Your Current Apps

FSM makes use of an API that helps incorporate the software into your preferred apps.

How Technicians & Engineers Can Assist VARs & System Integrators

The system integrator can allow companies to incorporate complex software solutions by combining data, networking, and software components to offer a range of crucial functions.

The workflow is customized to meet the individual business needs.

When it comes to VARs (value added resellers) sell products as well as offer solutions to different issues. So, VARs play an important role in providing a range of solutions to different sectors like telecommunication, IT, etc

Why Do VARs & System Integrators Need To Hire Field Service Management?

Well, VARs & system integrators do not have to hire engineers on a full-time basis. Rather they can hire them as and when needed according to their expertise. But, again hiring on-demand can be an expensive and time-consuming affair.

So, VARs & system integrators have to bear the costs and also make arrangements for payments and carry out their tracking. Field management softwareoffers the right solution for this. It means now both VARS & system integrators don’t need to hire staff on a full-time or temporary basis. Rather theField Service Platformhelps them to hire skilled engineers when required

It is possible with efficient features of this app, managing technicians on the field, and handling payments without bearing the normal recruitment costs incurred to hunt for the right staff.

How Does Field Engineer Help System Engineers & VARs Hire Freelancer Technicians?

Well, Field engineer is the best online marketplace that helps VARs & system integrators to hire expert technicians. With more than 40,000 registered and reviewed technicians, hiring becomes easy.

How To Hire Technicians From Field Engineers?

Just log into the system and post jobs and enter the location and payment details. The app will connect the work orders to different engineers matching your job criteria.

Engineers use this field service platformto apply for different jobs and you can simply browse through the applications and select the suitable engineer for the requirement.

The system allows VARs & systems integrators to hire on-demand field technicians.

Conclusion

FSM system is a boon to VARS & system integrators who wish to hire technicians. With the advanced features of the mobile applications, businesses can now manage their remote employees, freelance staff, without any hassles. With flawless communication enabled on the app, no need to panic about the scheduling of work orders.

| Read here in-depth blog: Field Service Management Software Advantages